Nigeria Crisis – ETS Situation Report #15 (Reporting period 1/01/18 to 31/01/18)


  • The Emergency Telecommunications Sector (ETS) deployed Internet connectivity and security telecommunications services at the humanitarian hub in Monguno.

  • The ETS extended Internet services to the Mobile Storage Unit (MSU) in Ngala, managed by Logistics Sector’s partners, to support humanitarian operations.

  • The ETS supported UN Department of Safety and Security (UNDSS) in providing training to the newly-recruited radio operators in Maiduguri to ensure they can carry their jobs efficiently.

Situation Overview

The humanitarian crisis in North East Nigeria remains severe due to ongoing conflict, continued internal displacement and the unpredictable return of refugees from neighbouring countries. Since late October 2017, large-scale displacements have taken place in Borno State and northern Adamawa State, with influxes of Internally Displaced Persons (IDPs) in Pulka, Gwoza, Ngala, Monguno, Askira/Uba, Konduga, Bama and Mafa most notably. In just three months, 28,000 have fled these areas and other locations for various reasons including voluntary relocation, insecurity and poor living conditions.

To improve local coordination and increase the presence of humanitarians where vulnerable populations are living, to date, five remote humanitarian hubs -Maiduguri, Ngala, Dikwa, Bama and Gwoza- offering secure accommodation, Internet connectivity and security telecommunications services to aid workers have been made available. Another four -Monguno, Damasak, Banki and Rann- are expected to be fully operational by March 2018.

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